First-class staff, but loud nights

The staff were incredibly warm and accommodating during our stay. Always ready with a smile, their enthusiasm made our visit memorable despite some hiccups.

The noise from the nearby streets made sleeping difficult, especially at night. Even with the windows shut, sounds crept in, disrupting the peace.

The lobby was inviting, clean, and decorated with warm colors, creating a comforting atmosphere. The staff were attentive, quickly assisting with my luggage and providing thoughtful recommendations for nearby restaurants, which I appreciated as a senior traveler.

A shuttle service to the airport would be helpful.

beware of the chaos, filthy and rude staff were my main takeaways

Loud street noise but friendly staff.

We used this place as a base to explore great spots like Graceland and the National Civil Rights Museum. The fitness center was a nice touch too. Just a heads up, the ventilation in common areas could be better.

The hallways had a really bad smell that was hard to ignore during our stay.

The location is fantastic. Close to Graceland and the National Civil Rights Museum. The clean lobby creates a welcoming vibe. Breakfast, while decent, could offer more variety. The fitness center added a nice touch to the stay. Unfortunately, the evening clerk during check-in seemed more interested in her phone than helping us. Also, the musty smell in the hallways was hard to ignore, especially on the second floor. The air conditioning in the room was slightly noisy, which interrupted my sleep. Overall, the attentive staff throughout my stay made up for some of the issues, especially the kindness shown at check-out.

The lobby was immaculate and welcoming, making me feel right at home. The staff were friendly and attentive, catering to my needs with genuine care. I found it easy to navigate around the hotel, which I appreciated as a senior.

Improve breakfast offerings for better variety and quality.

Improvement Needed for a Comfortable Stay

We enjoyed the comfortable bedding but found the room uninviting due to a musty smell. The disrepair of the suite led to an awkward experience with the sofa bed. Check for cleanliness upon arrival, and consider dining options elsewhere until updates are made.

The staff were exceptionally attentive and accommodating during my stay. The check-in process was seamless, and the room provided a comfortable king-sized bed, which facilitated a restful night's sleep. The breakfast offerings included fresh scrambled eggs and sausage, and the dining area was well-kept and spacious. I also appreciated the gated parking lot that added an extra layer of security.

The hall carpets had visible stains, and the air conditioning unit was noisy.

The hotel has a lovely lobby and comfortable beds, but there were quite a few downsides, like dirty carpets, rude staff at the front desk, and issues with the shower. Overall, it felt overpriced and not well managed for the price I paid.

The lobby was clean and cute. Staff were friendly and attentive. My room was comfortable with a good bed. The location was convenient for access to the airport. Breakfast was served from 6 to 9, which was convenient. 😊

Convenient Location with Comfortable Amenities

The hotel's proximity to the airport is a major plus, making it perfect for early flights. I enjoyed a comfortable bed in a clean room, and the breakfast, served from 6 to 9, included some good options like fresh pastries. However, the cable channels were often fuzzy, which was a bit disappointing during my stay.

The staff were friendly and attentive. Unfortunately, the hall carpets had visible stains, which was off-putting.

The lobby was immaculate and welcoming, making me feel immediately at ease. The staff were friendly and attentive, catering to my needs with genuine care. It was easy to navigate around the hotel, which I appreciated as a senior.

Improve breakfast offerings for better variety and quality.

It was just a decent option for spending a night in Memphis at a good price value. The young man at the front desk was very helpful and pleasant during my stay. Just double-check your final charges before leaving to avoid surprises.